Credit Suisse Revitalizes and Expands Operational Excellence Program

 

Overview

In support of its operational excellence (OE) program, Credit Suisse hired BMGI to customize a hybrid learning program to teach Lean and Six Sigma practices and tools to employees throughout the world. The new, managed program of eLearning, classroom instruction and project-application support has been very successful. Training expenses and cycle time were significantly reduced, and student learning scores increased by 20 percent as well.

  

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Financial Services & Performance Excellence